Smart estate intercom and access control
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Security Solutions

Smart Estate Intercom & Access Control Solutions

Complete estate-wide intercom, mobile app, visitor management, access control, LPR, lift access and facility management solutions for condominiums and residential estates.

ESE can upgrade the entire estate system — including the guardhouse, lobbies, side gates, pedestrian gates, vehicle barriers, sliding gates, lift access control and the management office platform.

Integrated Platform

Complete Smart Estate Upgrade in One Integrated Platform

ESE provides complete upgrading, replacement and integration of intercom, access control and smart estate management systems for condominiums, residential estates and commercial properties.

Our integrated ESE+ platform connects residents, visitors, security guards and the management office through one secure system.

The solution can include mobile intercom, visitor pre-registration, QR access, face recognition, licence plate recognition, facility booking, electronic announcements, feedback management, remote access control, lift access integration and estate-wide monitoring.

How It Connects

One Platform, Four Key Users

ESE+ Cloud Platform

AWS · Singapore

Residents

Receive intercom calls, pre-register visitors, book facilities and unlock gates via the ESE+ Mobile App.

Visitors

Use QR access passes and intercom panels to enter verified access points across the estate.

Guardhouse & Command Centre

Security guards monitor entries, vehicle overstaying, visitor records and intercom calls.

Management Office

Approves accounts, manages access rights, publishes announcements and reviews feedback.

One secure platform connects residents, visitors, the guardhouse and the Management Office.

ESE+ Mobile App

The ESE+ Mobile App allows residents, owners, tenants, family members and authorised domestic helpers to access estate services conveniently from their mobile phones.

The unit owner can assign separate user accounts to:

Family members
Tenants
Occupiers
Domestic helpers
Other authorised users
ESE+ mobile intercom app
Remote Answering

Mobile Intercom Calling

Visitors, relatives, friends, contractors and delivery personnel can call a resident's unit number through an intercom panel. Residents with an approved ESE+ account can receive the call directly through the mobile app.

Intercom Panel Locations

Main entrance
Condominium lobby
Side gate
Pedestrian gate
Vehicle barrier
Sliding gate
Main gate
Basement entrance

The Resident Can

Answer the call from anywhere with an internet connection
Communicate through two-way audio
View the visitor through live video
Verify the visitor's identity
Remotely unlock the door
Open the pedestrian gate
Release the sliding gate
Raise the vehicle barrier

Visitor Pre-Registration

Residents can pre-register visitors before they arrive at the estate. The visitor can present the QR code at the designated intercom panel, QR reader, guardhouse or access point for verification.

This reduces manual visitor registration, shortens waiting time at the guardhouse and improves the visitor arrival experience.

Visitor Access Pass Types

One-time QR access pass
Multiple-entry QR access pass
Date- and time-limited access pass
Contractor access pass
Delivery access pass
Vehicle visitor pass
Event or group visitor registration
Licence plate recognition at vehicle barrier

Vehicle Registration & LPR

The ESE+ Mobile App can be integrated with a Licence Plate Recognition system. Residents can register or invite a visitor arriving by vehicle by entering the visitor's vehicle number. When the registered vehicle arrives, the LPR camera identifies the licence plate and processes the vehicle according to the estate's approved access rules.

Resident vehicle registration
Visitor vehicle pre-registration
Automatic barrier opening
Security guard verification
Vehicle entry and exit records
Restricted vehicle access
Approved visiting periods
Multiple-entry vehicle access

Vehicle Overstaying Management

The system can record the visitor vehicle's entry time and identify vehicles that remain within the estate beyond the approved visiting period. It can display vehicle details, entry time, approved duration and overstaying status to support follow-up action by the estate management team.

Overstaying information can be monitored and managed by:

Security guards
Guardhouse operators
Management Office
Command Centre
Authorised estate personnel

Face Recognition Registration

Residents and authorised users can securely upload their facial image through the ESE+ Mobile App for face recognition registration. The submitted facial profile is sent to the Management Office for checking and approval before access is activated.

Once approved, the user can access authorised entrances using compatible face recognition terminals.

Reduce manual registration work
Avoid repeated visits to the Management Office
Speed up user onboarding
Improve access security
Maintain proper approval records
Allow users to manage registration conveniently
Face recognition access terminal
Multi-Technology Access

Access Control System

Residents can remotely open authorised doors, gates and barriers through the internet using the ESE+ Mobile App. The ESE solution can be integrated with various access control technologies.

Mobile app remote unlocking
Bluetooth access
Face recognition
Access cards
QR code access
PIN access
Intercom remote release
Exit push buttons
Licence plate recognition
Lift access control

Bluetooth Access During Internet Disruption

In the event of an internet service interruption or network cable failure, an authorised user may still access supported entrances through Bluetooth communication, subject to the system configuration and estate access policy.

This provides an additional access method and improves system availability during temporary network disruptions.

Facility Booking

Residents can use the ESE+ Mobile App to view and book estate facilities. The booking system can be configured with or without an online payment gateway. The Management Office can manage facility availability, booking periods, rules, charges and approval requirements through the management platform.

Bookable Facilities

Function rooms
Barbecue pits
Tennis courts
Meeting rooms
Clubhouse facilities
Study rooms
Other bookable estate facilities

Where Payment Is Required

Facility booking fees
Deposits
Online payment
Payment confirmation
Booking approval
Booking history
Cancellation management

Electronic Announcements

The Management Office can publish electronic announcements directly through the ESE+ Mobile App, communicating important information quickly without relying only on physical notice boards.

Estate notices
Maintenance schedules
Water or electricity shutdown notices
Renovation notices
Security alerts
Event announcements
Facility closure notices
Emergency information
Management updates

Electronic Feedback

Residents can submit feedback, reports or service requests through the ESE+ Mobile App. The Management Office can receive, review and follow up on submissions through the management platform.

Facility defects
Lighting issues
Access system problems
Security concerns
Cleaning issues
Maintenance requests
General estate feedback

Lift Access Control Integration

ESE can integrate the estate access control system with compatible lift systems. The lift access control system can restrict users and visitors to approved floors based on their access rights.

ESE can coordinate with the appointed lift company for the required interface and integration works, subject to the lift system's compatibility and approval.

Possible Integrations

Resident card access
Face recognition access
Mobile app access
QR visitor access
Intercom visitor release
Approved floor selection
Time-based floor access
Tenant and contractor access
Centralised Control

Guardhouse & Command Centre Management

The complete system can be monitored and managed through the guardhouse, Management Office or Command Centre. Authorised personnel may be able to manage the following:

Resident accounts
Tenant accounts
Domestic helper accounts
Visitor registrations
Vehicle registrations
Face recognition approvals
Access permissions
Intercom call records
Entry and exit records
Vehicle overstaying
QR access passes
Facility bookings
Electronic announcements
Electronic feedback
Security event records
System alerts

Secure Cloud Infrastructure

The ESE+ platform uses secure cloud infrastructure hosted through Amazon Web Services in Singapore.

The cloud platform is designed to support secure system operation, data availability and reliable communication between the mobile application, estate equipment and management platform, using secure cloud infrastructure, controlled access permissions and appropriate security safeguards.

Where It Fits

Suitable Properties

Condominiums
Private residential estates
Apartments
Mixed developments
Commercial buildings
Office buildings
Industrial properties
Schools
Hotels
Healthcare facilities
Gated communities
End-to-End Delivery

Our Complete Scope of Work

ESE is a complete estate-wide system integrator — not only an equipment supplier.

Site survey and system assessment
Replacement of existing intercom systems
Estate-wide intercom upgrading
Mobile app deployment
Cloud platform setup
Guardhouse system installation
Management platform configuration
Access control installation
Face recognition installation
QR reader installation
LPR camera installation
Vehicle barrier integration
Sliding gate integration
Pedestrian gate integration
Lift access control integration
Network and cabling works
System testing and commissioning
Resident registration support
Management and guard training
Maintenance and technical support

Upgrade Your Estate to a Smarter and More Secure Access System

Whether your estate requires a complete replacement of an ageing intercom system or an upgrade to a fully integrated smart estate platform, ESE can provide a customised solution based on your operational and security requirements.

Contact ESE for a site assessment and system consultation.